Accounts Receivable Specialist - Empowering Finance Teams

Descripción de la oferta

We are seeking an experienced Accounts Receivable (AR) Specialist with a strong background in receivables processes within a shared services or BPO environment. The successful candidate will be responsible for managing billing, collections, and reconciliation processes with precision and in accordance with client expectations. Hands-on experience with NetSuite (minimum 1 year) is required.
Qualifications:
• Graduate or Postgraduate in Accounting, Finance, or Economics
• B2/C1 English Level
• Alternatively, currently pursuing studies in Finance, Audit, or a related field with relevant work experience
• 3–5 years of AR experience in a shared services or BPO environment
• Minimum 1 year of experience using NetSuite ERP (mandatory)
• Strong understanding of billing, collections, cash applications, and customer account reconciliation
• Excellent communication skills and stakeholder engagement experience
• US Visa is a strong plus
Key Responsibilities:
• Generate and issue customer invoices accurately and on schedule
• Monitor customer accounts to ensure timely collections and follow up on overdue payments
• Apply incoming payments to appropriate accounts and reconcile discrepancies
• Maintain accurate AR aging reports and escalate delinquencies as necessary
• Collaborate with sales, customer service, and finance teams to resolve billing disputes
• Provide AR-related reports, schedules, and inputs during month-end close processes
• Ensure compliance with client-specific financial policies and internal controls
BPO-Focused Responsibilities:
• Meet and exceed client KPIs, such as:
o Days Sales Outstanding (DSO)
o Collection Efficiency
o Invoice Accuracy/Error Rates
• Participate in continuous improvement initiatives, including automation and standardization
• Maintain clear, professional communication with client stakeholders and internal teams
• Support updates to SOPs and process documentation to ensure scalability and operational consistency
We offer:
• Schedule Monday to Friday from 8AM to 6PM Weekends OFF
• $500 Hiring Bonus
• Base Salary + Bonuses
• Hybrid Modality
• Growth opportunities
• Internal benefits

Requerimientos

• Educación mínima: Universidad
• 3 años de experiencia
• Idiomas: Inglés
• Conocimientos: CRM, ERP, Finanzas, Gestión de inventarios
• Disponibilidad de viajar: Si

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: especialista

Ayer (actualizada)

Acerca de Concentrix Guatemala

Somos tu partner global que diseña, entrega y optimiza experiencias humanas inolvidables para el mundo digital actual.
Somos tu asistente virtual, tu publicación en Instagram, tu llamada de seguimiento, tu texto para salvar el día.
Desde las ventas hasta el servicio, pasando por la moderación de contenidos y la gestión de créditos, somos tu partner de principio a fin en todos los recorridos de los clientes B2C y B2B.
Nuestros expertos embajadores de marca crean experiencias increí...

Somos tu partner global que diseña, entrega y optimiza experiencias humanas inolvidables para el mundo digital actual.
Somos tu asistente virtual, tu publicación en Instagram, tu llamada de seguimiento, tu texto para salvar el día.
Desde las ventas hasta el servicio, pasando por la moderación de contenidos y la gestión de créditos, somos tu partner de principio a fin en todos los recorridos de los clientes B2C y B2B.
Nuestros expertos embajadores de marca crean experiencias increíbles y perfectamente integradas, impulsando relaciones más sólidas y de confianza con las marcas.
En pocas palabras, estamos donde nos necesites, cuando nos necesites.

Salarios