Analista de Calidad - Area de Telemarketing

Descripción de la oferta

Empresa Lider en Telecomunicaciones está en busca de Analista de Calidad para el area de Telemarketing

Funciones:
1. Ejecutar auditorías de calidad a las llamadas y procesos, registrando hallazgos y proponiendo mejoras.

2. Analizar y consolidar evaluaciones cualitativas, elaborando reportes de seguimiento.

3. Participar en talleres de calibración y alineamiento para mantener criterios evaluación uniformes.

4. Apoyar la implementación y seguimiento de iniciativas de mejora continua en los procesos de televentas.

Ofrecemos:
- Plaza Fija
- Prestaciones de ley
- Atractivo Salario
- Seguro medico y de vida
- Crecimiento

Requerimientos

• Educación mínima: Universidad
• 2 años de experiencia
• Edad: A partir de 24 años

Palabras clave: analyst, quality, qa, zona, area, telemaketer, televendedor

Hace 15 horas (actualizada)

Acerca de Infotree Service

Infotree Service is a dynamic and entrepreneurial company, comprised of a team of dedicated professionals with over 50 years of direct experience.

We pride ourselves on our high level of customer service and repeat customers. Attention to customer service and innovative solutions in Human Resources, Engineering and IT has helped us to achieve an average yearly growth of over 100% since our founding.

When you talk to Infotree's customers, you will repeatedly hear that it is ...

Infotree Service is a dynamic and entrepreneurial company, comprised of a team of dedicated professionals with over 50 years of direct experience.

We pride ourselves on our high level of customer service and repeat customers. Attention to customer service and innovative solutions in Human Resources, Engineering and IT has helped us to achieve an average yearly growth of over 100% since our founding.

When you talk to Infotree's customers, you will repeatedly hear that it is Infotree's personalized attention and focus to customer needs that has resulted in such strong repeat business.

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