Call Center Agent - Bilingual

Descripción de la oferta

Why should you join our awesome team?

As a member of our #CoolCenter, you’ll have the opportunity to work in an exciting and collaborative environment with a diverse group of experienced professionals who will help you advance your career. As an Alorican, you’ll also enjoy additional benefits...

Benefits:
• Base salary up to Q5,500* (depending on the assigned campaign)
• Two days off per week
• Birthday leave
• Referral bonuses WITH NO LIMIT
• Legal and superior benefits
• 100% paid training from day one
• Badge discounts at stores, restaurants, gyms, free parking, and more

Key Responsibilities:
• Maintain a high level of professionalism.
• Provide prompt resolutions to customer inquiries, offering accurate and appropriate information.
• Maintain diplomacy when handling escalated issues.

Job Requirements:

Minimum:
• Advanced English level
• Complete documentation
• High school diploma (verifiable)
• Full-time availability
• Demonstrated problem-solving skills

Preferred:
• Experience in sales/marketing is a plus (training in skills is provided)
• Ability to navigate multiple internet tabs at once (multitasking ability)
• Demonstrated familiarity (and aptitude for learning) with Microsoft Windows and browser applications
• Ability to work in a team-oriented environment

Check terms and conditions with your recruiter to know the active promotions and eligibility.

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Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés

Palabras clave: callcenter, teleoperador, telefonista, telephonist, telefonico, demostrador, feriante, viajante, agent, representative, agente, representante

Ayer (actualizada)

Acerca de ALORICA

Alorica se formó en 1999, por lo que podrías llamarnos el último millennial. Con sede en la soleada Irvine, California, Alorica cuenta con más de 48,000 enérgicos y dedicados colaboradores en 73 ubicaciones en todo el mundo, todos impulsados por un objetivo: crear experiencias increíblemente geniales para nuestros clientes.